Frequently asked questions

A complete digital platform for owners association management: units, service charge collection, maintenance tracking, and owner communication from a single dashboard.

Joining the platform is free — every feature is available with no annual subscription fee.

Yes. The Basic plan covers an unlimited number of properties and units.

Automatic SMS and WhatsApp payment notices. Owners pay online through the payment gateway, and the funds are transferred to the property manager’s account.

Yes. Ethadna is built to comply with the Saudi law on ownership and partition of real estate units.

A personal account to follow instalments and pay them online, raise maintenance requests, message the property manager, and review the building’s expenses.

Yes — the marketplace is live: cleaning, maintenance, elevators, electrical, security and more. Providers register themselves on the platform and appear to every property manager once approved.

We use SSL encryption and high security standards. Financial data passes through certified payment gateways, and we comply with the Personal Data Protection Law (PDPL).

WhatsApp (the green button), email info@ethadna.sa, or call 0115001552. Support is available Sunday to Thursday, 8am – 10pm.